In the fast-paced working world today, we want to achieve results in no time. Staff who are slow, indecisive, and weak are seen as incompetent. If we think deeper, we were probably like them when we started a new job, a new role, or a new environment. It's easier to give direction and orders and get things done quick. But, we have good leaders who give us the opportunity, space to learn for becoming better at what to we do. Great sales leaders know this secrets of success in business continuity.
Have you missed out some good opportunities to coach and develop your salespeople?
Here are some good situations to coach and develop them:
- 1Performance review meetings
- 2Personal development sessions
- 3Work in progress update conversations
- 4Small group meetings
- 5When they succeed or make a breakthrough in sales achievements
- 6When they show the right sales behaviours and actions
- 7When they help and support others to succeed
- 8When they are stuck with difficult situations
- 9When they are behind schedule meeting the sales target
- 10When they show declining or inconsistent sales performance
- 11When they ask you for guidance or ideas to solve an issue
- 12When they show low confidence in dealing with difficult customers
- 13When they are fearful of managing complex tasks
- 14When they are giving up or lost of fighting spirit or hope
- 15When they hesitate to make decisions
- 16When they blame people, things or situations for their failure
- 17When they are exhausted and overwhelmed with the workload
- 18When they dwell too much on low impact sales tasks and activities
- 19When they keep repeating the same mistake
- 20When they are having role-playing practice for sales calls
- 21When they get stuck with a sales presentation or closing the sale
- 22When they don't prepare well before meeting a customer
- 23When they constantly miss the sales reports submission
- 24When you work with them in the field
- 25When you need them show commitment to complete a task
and many more.
You’ll notice that coaching is not everything about correcting their mistakes. It is also conversations of recognising right thinking, behaviours, actions and help them build repeated successes. Catching them do the right things is equally important as helping them correct their mistakes.
How many of these coaching opportunities you might miss?